Privacy Policy for Mae'd Coaching
1. Introduction
Mae'd Coaching ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our fitness coaching services, including through our website and third-party platforms like Trainerize. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following personal information:
Personal Identification Information: Name, email address, social media profiles, and date of birth.
Health and Fitness Information: Fitness goals, eating habits, and other relevant health information necessary to provide personalised coaching services.
Testimonials: With your explicit consent, we may use your feedback or testimonials on our website or marketing materials.
Payment Information: While payment options are discussed and agreed upon separately and not displayed on our website, third-party platforms like Trainerize may collect payment information. Please refer to their privacy policy for details.
3. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery: To provide and manage our fitness coaching services tailored to your needs.
Communication: To contact you with updates, newsletters, and promotional materials related to our services. You can opt-out of these communications at any time.
Testimonials: To feature your feedback on our website or marketing materials, with your consent.
Compliance: To comply with legal obligations and protect our rights.
4. Sharing Your Information
We may share your information with:
Third-Party Service Providers: Such as Trainerize, which assists in delivering our services. Trainerize may collect and process your data; please review their privacy policy for more information.
Legal Obligations: When required by law or to protect our rights and safety.
5. International Data Transfers
As we offer services to clients worldwide, your information may be transferred to and processed in countries outside of your residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal obligations.
7. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: For collecting health information and using testimonials.
Performance of a Contract: To deliver the services you have requested.
Legitimate Interests: For communication and service improvement.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: To request a copy of the information we hold about you.
Rectification: To correct any inaccuracies in your information.
Erasure: To request the deletion of your information.
Restriction: To restrict the processing of your information.
Data Portability: To receive your information in a structured, commonly used format.
Objection: To object to the processing of your information.
To exercise these rights, please contact us at ezara@maedcoaching.com.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
10. Third-Party Links
Our website may contain links to third-party websites, including Trainerize. We are not responsible for the privacy practices of these websites. Please review their privacy policies for more information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mae'd Coaching
Email: ezara@maedcoaching.com